Return Policy
To expedite your return and insure proper credit to your account, please follow these simple steps:
- When returning an item(s), please include in the package: Your billing name, address, email address and reason for return.
- Re-package the item(s) and return to:
45 Main Street, Suite 3A
Brooklyn, New York 11201
3. All returned food items must be in unopened condition. All merchandise must be in
unused condition. Special orders are not returnable.
4. For your protection, please send returns prepaid and insured by a traceable carrier such
as UPS or insured parcel post. Please retain the receipt and tracking information in the
event that we do not receive your return.
If you would like more information regarding our return policy, please contact us at: customerservice@itoen.com